DO NOT ATTEMPT PLUMBING CHANGES OR REPAIRS ON OTHER DAYS-THIS WILL RESULT IN A FINE
• Owners MUST notify manager of any scheduled plumbing repairs. Utilize the owner portal communication or reach out to manager@aixlacondo.com
If no repairs have been scheduled with the office on this repair schedule day, the water will not be turned off.
• Repairs should begin promptly at 10 am and completed as soon as possible.
• Plumber must contact the office the morning of the repairs to confirm plumbing repairs will be started promptly at 10 am, and must call again to confirm when repairs are complete, so that the water can be turned back on as soon as possible.
NOTE: After management turns off the main valves, it may take anywhere from several minutes to over 60 minutes for the water to fully drain. Do not begin any plumbing work until the pipes have completely emptied. Stay in communication with management throughout this period as necessary.
Why do you need to schedule a water shut off for even a simple plumbing repair?
•. The valves in your unit may not work properly, and could cause leaks or major water damage to the adjacent units.
• Any water damage from owner plumbing repairs is owner responsibility.
Owners MUST notify manager of any scheduled plumbing repairs by utilizing the online portal or reaching out to manager@aixlacondo.com.
Provide your plumber with manager contact information below.
Helmuth Naumann- Association Manager
Phone: 801-278-3113
Minimum 3 days advance notice requested:
• Unit Number
• Description of Work
• Owner or Renter's Name
• Contact Information of Renter or Owner
• Contact of Person Performing the Work
• Estimated Time of Work
When the water to the community is shut off or upgrades are made to the system, you may notice a slight discoloring of the water. This will dissipate as the water gets flushed. Please flush the system by letting your faucet run for several seconds when we do the repairs to the system.
This is due to the old galvanized pipes, which we are continually replacing. This has been and will continue to be a priority project for management.
Failure to complete the steps above, may result in the water being turned on during your repairs, which could cause water damage to your unit or adjacent units.
In the event you notice water leaking from or into your unit, please follow the steps below:
Once the water leak has been stopped, please follow the steps below:
It is the responsibility of the owner to ensure any plumbing repair is completed and appropriate cleanup is facilitated. Management does not provide unit cleanup or plumbing services to personal units.
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