2220 E Murray Holladay Rd. Main Office, Holladay, Utah 84117, United States
Community
Please Note
The information provided on this website is intended to be a quick guide to harmonious living within the community, and is not intended to replace the governing documents. Should a question arise between any portion of the management team's website information and the association's governing documents, the governing documents will prevail.
Note that there are the Association governing documents, and the Association/Board of Directors policies and procedures. There are also the Management team's policies, procedures and communications that are brought in to the community, and that are within the scope of management's daily operations here at Aix La Chapelle. These are adaptable in the effort to support continuous improvement.
Please direct any question or discrepancy regarding the management team's website or its contents, to manager@aixlacondo.com or boardofdirectors@aixlacondo.com
Ways For Residents To Continue Fostering A Stronger Sense of Community
Residents can help create a harmonious community, and foster a sense of growth and stability by implementing the important guidelines below throughout each day!
- Respect community rules and be a good neighbor- this has the overflow effect of harmony and respect for your community that we love and call home.
- Support the Board of Directors and management team as they work hard for you every day. Ways to do this? Attend events such as Meet and Greets, and stay informed with the Newsletter and other communications.
- Utilize the communication channels that are open in several different formats for the convenience of residents. Do you have a question? Feel free to reach out, we are here for you!
Pets/Animals
- All dogs, regardless of size, must be on a leash when outside of the condo owner's unit, while in the common areas, and must not be unattended or left to roam the courtyards
- Pets shall not be left unattended on the unit balconies at any time
- Use designated dog park and dog stations for clean up. If there is an accident outside of the designated dog park area, clean after your pet
- Please keep pets on walkways to allow the flowerbeds to thrive undisturbed
- Fines will be given to condo owners for violations
- No dogs over 20 lbs. allowed without board approval
Wildlife/Balconies/Pigeons
As of June 2023 the owner/volunteer effort to redirect the pigeon population has been successful, showing a 51 percent decrease in the population (using only humane methods and deterrents). Note that only the management approved, highest grade, bird netting was permitted temporarily on specific balconies, for the purpose of redirecting the birds.
This volunteer program is in its final phase (started in 2020). Upon completion of the program, the balcony nets must be removed, in keeping with the governing documents for balcony restrictions on hanging nets, curtains, sun shades etc.
The link below (find out more) is a helpful site for ways you can deter nesting behaviors on your balcony with daily sweeping, removing new eggs, and keeping all clutter off of your balcony.
We always strive to address wildlife in a humane manner at Aix La Chapelle. Owners should not attempt to use any wildlife control methods (including nets) that are not approved by management.
Animal cruelty is not tolerated in the community and will be reported to the authorities.
Smoking
- No smoking or vaping within 25 feet from any building, pool area or entryways
- No smoking of any sort, or vaping in units
- All smoking or vaping will be subject to fines
- Please pick up your cigarette butts in the smoking areas
Garbage and Recycling
Garbage dumpster waste pick up days are typically Monday, Wednesday, and Friday each week
Recycle dumpster waste pick up days are typically Tuesday and Friday each week
• Mattresses are not allowed in or near our dumpsters. Please ensure that you dispose of them off-site (landfill). Delivery drivers to your home with replacement mattresses, must be instructed the same. Fines will be imposed to homeowners for violations.
• If you notice the garbage is overloaded, please find other containers throughout the community
• Please crush all boxes for the recycling container
Laundry Room
• Hours of use are 8 am - 9:00 pm
• Laundry Room is strictly for the use of residents and personal clothing. Violators will be fined
• Average washing machine time 35 minutes - Average dryer time 45 minutes
• Please remove your laundry when cycle completes or it may be removed to allow other residents machine access
• Please empty dryer lint screen when finished - Please clean up spills and leave laundry room neat
• Aix La Chapelle is not responsible for items left unattended
• If you see anything that needs attention please submit a service request through the online portal
• Turn light off
• Machine repairs, call Evans Coin Laundry 801-972-6580
If you experience any issues with the washer/dryers in the laundry areas, please submit a service request to Evan's Coin Laundry from whom the machines are leased. This can be done through their pay app or via their phone number, which is posted in the laundry room.
Please note the machines are a under a lease agreement and are serviced exclusively through the vendor. This agreement is regularly reviewed for the best interest of the community.
Reminder: Washers and dryers are strictly prohibited in individual units for many reasons, primarily plumbing and electrical infrastructure capacity
Satellite Dish
• All satellite dishes must be approved by the manager due to potential roof damage of install. Go to Download tab to download Satellite Dish Installation Form.
Pool Rules
Please be aware of the rules below, as violations are subject to fines and may result in loss of pool privileges.
Pools Rules:
No smoking or vaping
No pets
No glass
No alcohol
Aix La Chapelle is not responsible for items left unattended
Pool hours 9am-10pm, no exceptions
No more than 2 guests per unit
Ages under 18 years must be accompanied by an adult
Owner/Renter must be present with guests
Note: the pools are for all community members and are not for private parties or gatherings.
Courtyards
In an effort to keep our courtyards beautiful and safe for walking, please refrain from bicycling, skate boarding, scooters, lawn games and the like.
- No smoking or vaping within 25 feet from any building, pool area or entryways
- No smoking or vaping in units
- All smoking or vaping will be subject to fines
- Please pick up your cigarette butts in the smoking areas
- Aix La Chapelle is not responsible for items left unattended
- No bicycles stored in common areas except on bike racks
- No unauthorized garden planting of any kind
- No public gathering on Aix La Chapelle property per the rules, regulations and governing documents.
Reportable Items
Communication for Reportable Items and Service Requests
Aix La Chapelle's online portal provides owners with more effective communication with the community association manager to better service our community needs in a timely, efficient, documentable manner.
Owners must utilize the online portal or email for all service requests and communication.
Once a Service Request or reportable item has been submitted to management, it will be prioritized according to the time-frame determined to best meet all needs.
Reportable Items:
- Smoking in building and courtyards
- Parking violations
- Community water emergencies (flood or leak in a common area), after you have contacted an emergency plumber
- Sprinkler issues
- Dangerous conditions
- Light bulb replacement in common areas
- Suspicious activities should be reported to the Sheriff's office (801-743-7000) and then make management aware.
- If you smell natural gas, Call Dominion Gas 800-767-1689 and follow steps in Emergency Plan tab.
- Heavy snow storms and winds have potential to cause power outages to some or all of our buildings. In case of a power outage, please direct all calls to Rocky Mountain Power 888-221-7070.
Note: Aix La Chapelle management does not contract with a security agency, so please take all standard safety and security measures for yourself, your home, and your belongings (lock your door, do not leave valuables in vehicles, etc...) Due to the nature of community living, there are rare occasions when homeowner contact information must be shared with another resident if any issues arise (leak, emergency, etc...)