2220 E Murray Holladay Rd. Main Office, Holladay, Utah 84117, United States
September 17th, 2025
Dear Owners and Residents,
As part of our commitment to keeping everyone informed, we want to update you on the status of the building’s chiller system.
Our chillers are now 28 years old, more than ten years beyond their intended lifespan, and while management and our service partners have done an excellent job maintaining them this long, the system is showing its age. We’ve previously shared that the chillers are in need of major repair or full replacement. Despite our ongoing maintenance efforts, these repairs are only temporary measures and do not modernize the equipment.
The latest diagnosis shows that one of the major pumps has failed, which requires a costly repair and several days of work. Cooling temperatures are already trending lower, and while we recommend moving forward with this repair for now, it is important to remember that each repair only extends the life of an outdated system by a short time.
Looking ahead, the Board and management are carefully evaluating our options. Replacing the chiller system is estimated to cost approximately $600,000. We will be seeking input from owners as we explore whether to (1) continue making temporary repairs while waiting for reserve funding to accumulate, or (2) consider a special assessment that would allow a faster, long-term replacement and improved comfort for all residents.
At the same time, we are also managing other critical projects—such as the roof replacement—as part of our reserve funding plan. With aging infrastructure, we must prioritize projects that provide the greatest long-term value to the community. To ensure we make the best decisions, we are working closely with professional partners, including mechanical engineers, technicians, CPAs, and legal counsel.
We encourage all owners to stay engaged, ask questions, and rely on these qualified professionals for guidance. While open dialogue is always welcome, we also caution against misinformation or commentary from individuals who may present personal opinions as fact or attempt to divide the community. Constructive solutions, based on expert advice, will lead to the best outcomes for everyone.
Thank you for your continued support as we navigate these important decisions together. Your participation and thoughtful input are essential as we plan for the future of our building.
Email to all residents September 17th 2025
August 5th, 2025
Dear Owners,
We are aware that some residents are experiencing discomfort due to indoor temperatures and concerns about the performance of the building's cooling system. We want to provide you with a transparent update and context regarding the situation.
The chiller system, which provides cooling to the entire building, is nearing the end of its expected life. While the system is still operational and actively delivering chilled air, it is not performing at optimal efficiency—a reality that becomes especially noticeable during periods of sustained high outside temperatures.
Several factors are contributing to the current challenges:
Aging Infrastructure: The chiller system is decades old and was not designed to meet modern efficiency standards or the growing demands of today’s usage. It is simply operating beyond its ideal lifespan.
High Ambient Temperatures: Extended hot weather places increased strain on the system, especially in a shared system like ours, where each unit draws from the same cooling source.
Continuous Use by Residents: When multiple owners run their AC units non-stop, it impacts the system’s ability to deliver cool air evenly across the building. Unlike individual systems, our shared system relies on balance to maintain performance.
Aging Individual Unit Equipment: In many cases, the in-unit fan coils or thermostats are also aging or failing, which directly affects the ability to distribute cool air effectively within individual units—even if the central system is working.
What’s Next
We want to be clear: the current system is functional, but it is reaching its limits. The Board and management has been actively monitoring the situation and evaluating long-term solutions. Replacing the chiller is becoming increasingly necessary. However, this is a significant capital investment, and whether it is funded through long-term reserve planning or a special assessment will be a decision for the Association ownership.
We encourage all owners to consider the long-term needs of our building and to stay engaged in the planning discussions that will determine the best path forward.
We understand this is frustrating, and we appreciate your patience and understanding as we work toward a solution that protects the value of your homes and ensures comfort for all residents.
Email to all residents August 5th 2025
Please note that these are the larger community projects and is not meant to be an all-inclusive list. Minor projects and ongoing maintenance continue daily.
These projects are supported with the reserve funding, and budget line items unless otherwise indicated with (*).
2025- In Process and Ongoing Projects
2023 and 2024
2022
2021
2020
Your Board and Management have been partnering in the completion of many projects. We continue with many current and ongoing projects such as courtyard lawn and foliage rehabilitation, updating signage, and most importantly the upgrades of the common lines, plumbing, sewer lines and HVAC.
Some association projects will be delayed/postponed due to Covid-19 as part of the Board's proactive efforts to maintain the safety and financial security of the owners with limiting contractors and site visits. As a reminder, due to Covid-19 please do your part and limit your personal condominium projects in an effort to minimize contractors and site visits.
2019
2018