Owner Information

2220 E Murray Holladay Rd. Main Office, Holladay, Utah 84117, United States

(801) 278-3113

Aix La Chapelle Condominiums

Owner occupied condominium community

Owner's Responsibility

Owners Have the Responsibility to:

• Ensure they have an understanding of adhering to the governing documents of the community

• Maintain their property according to established standards

• Pay association assessments and charges on time

• Provide current contact information to management for communication

• Ensure that owner's tenants, relatives, friends and guests adhere to all rules and regulations

• Each unit owner shall comply with the covenants, conditions, and restrictions as set forth in the declaration or in the deed to his unit, and with the bylaws, governing documents and rules and regulations which may be lawfully amended from time to time

It is owner responsibility to check the website newsletter/shared documents regularly for updates.

Owner Portal and Payments

Aix La Chapelle's online owner portal delivers a complete all-in-one solution. The portal provides owners with effective communication with the community association manager to service our community needs. Owners must utilize our online portal for all service requests and communication.

Abuse of the online system will result in restriction from online access. Please submit service requests and communication through the office door slot if your account is in restriction from the online portal.

Any owner that has sold their unit and is already established with automatic payments in the portal, is responsible to cancel future automatic payments.

Owner Maintenance responsibility

Owner Unit Upkeep

Each unit owner shall keep the unit and its equipment, appliances, and appurtenances in good order/condition and in a clean and sanitary condition. Each unit owner shall perform this responsibility in such a manner as to not unreasonably disturb or interfere with other unit owners. Each unit owner shall promptly report to the manager any defect or need for repairs for which the Association is responsible (common areas).

Limited Common Elements

The unit owner of any unit to which a limited common element fireplace or balcony or appurtenant, shall perform the normal maintenance for such limited common elements, including keeping it in a clean and sanitary condition (free and clear from snow, ice and any accumulation of water).

Note regarding balconies-

Unit owners are responsible for the ongoing maintenance and replacement of balcony components. This includes railings, subfloor, painting, and water sealing.

The association is responsible for maintaining the structural components of the balcony.

For any balcony repairs, owners must use a licensed contractor to assess their balcony for safety and necessary repairs.

Reach out to management with any questions about this.

Remodeling and Construction

IMPORTANT! Contact management prior beginning any remodeling project and prior to ANY plumbing repairs/upgrades and prior to ANY HVAC repairs/replacements. There are polices regarding these that must be adhered to so that any potential for damage/flooding to your condo or adjacent condo units is prevented/minimized.

All contractors involved in the remodel or any construction within your unit must be licensed and insured with all updated credentials. Please provide this documentation to management prior to the start of the project.

There is no contractor use of the association resident's dumptster, and no parking of contractor dumpsters on the property.

All remodeling projects must be completed within a reasonable timeframe (this will vary depending upon the scope of work to be done). Please check with management prior to beginning your project regarding community expectations for the timeframe of the project completion.

No unit owner shall do any work or make any alterations or changes which would jeopardize the soundness or safety of the property, reduce its value or impair any easement or hereditament.

Work cannot be performed in the courtyard, entryways or any common areas.

Cleaning of any debris in common areas that was caused by the construction must be cleaned up immediately after construction each day.

Community quiet hours are 10 pm-8 am. Owners shall contract work during normal business hours only to minimize the disruption to neighbors and the community.

Insurance

Owner Insurance Coverage

All owners must have condominium insurance coverage for their individual unit condominium insurance policy. It is a necessity that all owners have a $50,000 condo owner policy insurance to match the association deductible insurance of the master plan.

Check the 'shared documents' tab for the letter from the insurance agent of our master policy that explains the basic master policy to our community. Share this information with your insurance agent to confirm that you have adequate coverage for your individual unit.

Fan Coil Units

HVAC System-Fan Coil Unit (condo owner responsibility)

It is highly recommended that all homeowners have their Fan Coil unit (HVAC) checked yearly to ensure they are draining properly.

In the summer, when condensation is high, the drip pans may become clogged and/or rusted out which could cause water to leak/drip into your unit or your neighbor's unit. Supply lines to the fan coil units in the condo must be insulated and have adequate vapor barrier placed on them to prevent any condensation. This is a condo owner responsibility.

All condo owners are responsible to check and maintain personal units (Fan Coil, mold, individual gas lines, water leaks and more) to prevent damage to other units. Be aware and knowledgeable of master and personal insurance policies.

The system in Aix La Chapelle is unique. We strongly recommend a qualified HVAC contractor (familiar with our unique system, fan coil units) for all repairs and replacements. We do not shut off, and it is not an option to shut off the HVAC supply lines for any repairs.

It is imperative that you confirm before any work begins, that your licensed HVAC technician is knowledgeable in our unique fan coil unit system. Please have your scheduled technician contact management prior to beginning any work.

If you have questions or need a referral, please email the manager or visit the website 'referrals' tab

Filters For Fan Coil Unit

Units 1-331 use 15x20x1 inch filters and unit 400-425 use 7.5x34x1 inch filters

It is recommended that filters be changed monthly.

We understand that the Heat/AC system switchover each Fall and Spring, is a sensitive issue for some residents. It is very common to receive in the very same day, several requests for the AC system to be turned on, and then receive a resident complaint for the timing of the turning on/turning off those systems. Everyone has a different comfort level and unfortunately our HVAC system does not accommodate for both systems simultaneously. There are many factors involved in determining the timing of the switchover, including budget for gas, temperature trends, availability of service contractors etc.

We thank you for your understanding, and want to assure residents, that during the seasonal switchover, we do our best to provide the solution that makes sense for all of those factors involved.