2220 E Murray Holladay Rd. Main Office, Holladay, Utah 84117, United States
January-February Notes
Questions or Feedback?
Please note that Aix La Chapelle is NOT affiliated with any self-proclaimed advocates, HOA hate groups, divisive meeting groups etc. We remind owners to be cautious about sharing personal information with any such individuals in order to protect yourselves and the association.
Transparency and open communication through the appropriate channels are the keys to a harmonious community!
Complete association information is always available to you on this website and in the 'Member Documents' tab. In the spirit of continuous improvement, we always appreciate feedback related to the information on the website so that we are ensuring the information being made available to you, is convenient and complete. We continue to collaborate with our professional business partners for effective, transparent operations (legal team, engineers, accounting and many other trusted professional resources).
Please continue to direct any questions, suggestions, ideas or concerns to the Board of Directors or the management team via the portal, or emails below. Feedback forms are also available at the office and completed forms may be placed in the office door mail slot. We are always appreciative of owner feedback and look forward to hearing from you!
Roofing Project Continuation
Community Update Regarding Roofing Project
We’re pleased to share that another board-approved, reserve-funded roof replacement will be started mid-week, during the week of January 26th.
To allow for construction access, please do not park in areas marked with signage/cones.
A series of roofs have now been replaced, with additional replacements to be scheduled throughout this year and into next year.
The Board and Management continue to review the budget and prioritize capital projects as funds are available, ensuring critical community needs are addressed responsibly.
Roofs are a vital component of our infrastructure and are being prioritized accordingly.
Thank you for your continued support.
North Pool Update
Management is continuing to partner with the Board of Directors and professional business partners, to work towards the reopening of the North Pool in 2026!
Did you feel a shake this morning January 22nd?
Management is aware of the earthquake that just occurred near the Wyoming border that residents here in Holladay, and throughout the Salt Lake Valley may have felt.
Management has checked the main mechanical system to ensure all the systems are online and that there were no disruptions.
We will continue to monitor throughout the day as necessary.
January Scheduled Water Shut Off
Update- The January water shut off is now complete.
The next scheduled water shut off date will be February 18th at 10:00am.
You must have already been added to the water shut off schedule prior to this date for onsite staffing purposes.
Please contact the office if you would like to be added to the schedule for that day.
Complete details of the water shut off scheduling process can be found on the 'Water Shut Off' tab on this same website.
Do not attempt to complete plumbing repairs/upgrades if you are not officially on the schedule with the office, as this may result in flooding your condo unit or the unit(s) of your neighbors.
Chiller Update
Chiller Replacement Project-
The chiller replacement project has moved into the final planning stages. What does this mean for you?
Because this is something that you as owners will decide to move forward with or postpone, we would like to address any chiller replacement project questions you may have.
Information regarding the chiller replacement project will be posted on the website www.aixlacondo.com and emailed to owners in January (date updated).
Feel free to email any questions, and these will be included in the recap/summary.
Additionally, there will be a workshop on Saturday January 3rd at the central plant at 10:30am as another information delivery method for this.
State of The Association
Aix La Chapelle-State of the Association
2025-A look back at another year of continued progress and renewal
Over the past several years, Aix La Chapelle has made great progress in restoring and modernizing the systems and structures that support our community. What began as a multi-year recovery and rebuild plan, has matured into a well-managed, long-term continued renewal strategy built on transparency, planning, and teamwork between management, the Board, and our professional partners.
Below are some of the key points relevant to the wrap up of 2025 and a look forward to 2026.
Infrastructure and Building Systems
Much of 2025 focused on completing the analysis and design for our upcoming central chiller replacement project, one of the largest and most technically complex projects in our 10-year capital improvement plan. The Board and management worked closely with mechanical engineers and commercial contractors to ensure the new design meets the demands of our buildings while improving reliability and energy efficiency. This project implementation will be contingent upon owner approval, and additional information will be coming soon.In addition, routine and preventive maintenance was performed across building systems, including boilers, domestic water circulation, and electrical systems, to maintain continuity of service through every season and reduce the risk of unexpected failures.
Capital Improvements and Maintenance
Aix La Chapelle’s long-term capital improvement plan, developed through extensive collaboration with engineers, reserve study specialists, and contractors, continues to guide our investments. Major improvements already completed in recent years include but are not limited to:
- Roof replacements (additional buildings still in process, several buildings completed in 2025)
- North and South pool mechanical upgrades. North pool repairs to be completed spring 2026
- Fitness area renovations with code-compliant upgrades
- Gas line safety program implementation and continuation
- Domestic water line replacements and segmentation
- Central plant floor and structural rehabilitation
- HVAC Boiler Replacement
- Courtyard landscaping optimization for sustainability
Each completed project brings our infrastructure and grounds closer to modern standards and functionality while preserving the historical integrity, safety, and comfort of our community.
Financial Health
Focused strides to complete the needed high-cost replacement projects that are critical to the functioning of the association, for higher efficiency modernized systems to bring increased financial gains over time. With the modernized equipment implemented for these critical functions, the lower cost usage will help to offset the impact of increasing inflation and operational costs; while allowing for a more robust reserves gain for future projects.
Communication, Governance, and Policy
2025 was a year of enhanced association communication and owner engagement. Thoughtful inquiry strengthens governance, improves clarity, and helps ensure that decisions remain aligned with best practices and owner interests. Ongoing communication remains a priority. Regular updates, newsletters, and owner notices are used to keep the community informed on project milestones, financial planning, and policy matters. Our goal is to foster a culture of cooperation, transparency, and mutual respect, recognizing that every improvement is an investment in the value and longevity of our shared community.Importantly, a recent review by the Utah HOA Ombudsman confirmed that the Association’s management practices, policies, and governance are compliant and appropriate. No deficiencies were identified in these areas. This independent confirmation reinforces that Aix La Chapelle is being managed in accordance with applicable laws, established policies, and sound governance principles.
Board of Directors
Throughout 2025, there have been many opportunities for owners to meet and spend time with the Board of Directors in both informal settings such as the Meet and Greet opportunities, and Board of Directors meetings.
Looking Ahead to 2026
The coming year will be an active one! Key projects already aligned and in the planning queue include:
- Implementation of the central chiller replacement project, including replacement of one chiller (pending owner approval of a special assessment)
- North pool repairs to support reopening for the upcoming 2026 season
- Additional roof replacement projects funded through capital reserves
- Continued infrastructure, mechanical, and property improvements across the community
- Replacement of the soft water system
Aix La Chapelle has evolved from a period of renewal and rebuilding, into one of improved stability. Our internal systems have been strengthened, our finances are sound, and the partnership between the Board and management remains focused on accountability, strategic planning, and service to association owners in our community.
Together, we have built a solid foundation for another decade of progress and sustainability, proof that when a community works together with purpose, meaningful renewal follows. This truly makes Aix La Chapelle the place we all enjoy and call our home here in the heart of Holladay!
As the year moves forward, we anticipate a strong year of growth and encourage association owners to continue to reach out with any questions or feedback, we are here for you!
Board of Directors Meet and Greet
These Meet and Greet opportunities with the Board of Directors will be held the 3rd Tuesday every other month.
Meet and Greets are an informal time to stop by to say hello and have a treat!
The next Meet and Greet will be Tuesday February 17th at 6:30 pm to 7:00 pm in the main office, we hope you will stop by!
Volunteer Opportunities
Did you know that we have a Neighborhood Watch group here at Aix La Chapelle? If you would like to find out more, please reach out to management for details.
We would like to put together a fun scrap book of the earliest days of our community. If you would like to be involved in this project, please reach out to the office to find out more!
2025-2030 Priority projects of consideration (this is a snapshot, not an all-inclusive project list)
- Central Plant Chiller Upgrade/Rebuild or Replacement
- Replace common area carpets
- Paint interior/common area stairwells
- Replacement of remaining gravel roofs
- Parking lot asphalt
- Paint update to exterior/common area building doors
- Water Softener upgrade-replacement.
- North Pool evaluation for repairs is currently ongoing for reopening Spring 2026
Website Navigation
Informational tabs for Day-to-Day Living, Newsletter, FAQs, Emergency Information, Water Shut Off, and Association contact information is readily available and publicly accessible. There are also tabs specific to owners only. To access these tabs, owners will need a one-time sign in to access those pages.
How it works- When you select a secured association tab for owners for the first time, you will choose the option to request access to the secured areas of the website, and will be prompted through the log in. The process is simple, requiring a one-time password set up. If you do not receive a log in link, please email manager@aixlacondo.com for expedited access.
We appreciate you're understanding as we work responsibly and with transparency to enhance our community's information and data security.
Requests for updated access may also be placed in the office door mail slot.
Note: The communications coordinator will be in the main office for 1 to 2 hours each week to assist homeowners in person with website navigation or assisting with feedback forms.
The schedule each week will be posted right here in the Newsletter for you to refer to, so be sure to check back weekly if that is something that would be beneficial to you. Additionally, you may reach out to schedule a different time if needed.
Next office date:
Feb 4th 9-10am
November-December Notes
Website Navigation
Informational tabs for Day-to-Day Living, Newsletter, FAQs, Emergency Information, Water Shut Off, and Association contact information is readily available and publicly accessible. There are also tabs specific to owners only. To access these tabs, owners will need a one-time sign in to access those pages.
How it works- When you select a secured association tab for owners for the first time, you will choose the option to request access to the secured areas of the website, and will be prompted through the log in. The process is simple, requiring a one-time password set up. If you do not receive a log in link, please email manager@aixlacondo.com for expedited access.
We appreciate you're understanding as we work responsibly and with transparency to enhance our community's information and data security.
Requests for updated access may also be placed in the office door mail slot.
Note: The communications coordinator will be in the main office for 1 to 2 hours each week to assist homeowners in person with website navigation or assisting with feedback forms.
The schedule each week will be posted right here in the Newsletter for you to refer to, so be sure to check back weekly if that is something that would be beneficial to you. Additionally, you may reach out to schedule a different time if needed.
Next office dates:
January 12th 12:00 pm
January 21st 12:00 pm
January 29th 9:30 am
Chiller Update December 30th
Dear Owners,
Management will be scheduling a Workshop regarding the chiller replacement project, to provide owners with information. This will be held at the Central Plant and will be informative with an opportunity for questions regarding the project.
The date and time will be provided as soon as they have been set.
Although there have not been any official decisions on the specifics of funding options for the project, the quotes and system proposals are now complete with a solid anticipated cost to the association.
Some early conversations have been proposed by the Board and management, which would be a potential cost to each owner an approximate $1,600 per unit to totally replace a chiller and other components of the chiller system.
The Board will continue to collaborate with our manager and other professional partners on the best movements forward with this important project.
Remember, you as the owners will make the final decision if you would like this project to move forward.
Your feedback is important, and we hope that you will feel free to reach out with any questions so that we can provide you with information directly and include it in the upcoming workshop as well.
Volunteer Opportunities
Did you know that we have a Neighborhood Watch group here at Aix La Chapelle? If you would like to find out more, please reach out to management for details.
We would like to put together a fun scrap book of the earliest days of our community. If you would like to be involved in this project, please reach out to the office to find out more!
2026 Budget and Annual Dues Adjustment
An email has been sent to all owners for the 2026 Budget and Annual Dues Adjustment. This letter provides owners with the details of the budget approval and the owner assessment fee increase of 5% effective January 2026.
The letter provides an exhaustive look at HOA fee increases nationwide with the thoughtful analysis process for our association.
The Board of Directors has worked diligently to keep costs as reasonable as possible while ensuring our community meets the budget needs, even in this current climate of the increasing costs in critical budget categories.
Please review and feel free to reach out with any questions you may have (manager@aixlacondo.com) we are happy to assist!
Roofing Project Continuation
We are pleased to share that a major section of the roof replacement project is now complete as of December 15th. This large roofing project continues to move forward with the next section to be replaced mid-January 2026.
Scheduled Water Shut Off Nov-Dec
The November and December scheduled water shut off is complete.
The next water shut off date will be January 21st at 10:00am.
Complete details of the water shut off scheduling process can be found on the 'Water Shut Off' tab on this same website.
You must have already been added to the water shut off schedule prior to this date for onsite staffing purposes.
Please contact the office if you would like to be added to the schedule for that day.
Do not attempt to complete plumbing repairs/upgrades if you are not officially on the schedule with the office, as this may result in flooding your condo unit or the unit(s) of your neighbors.
Board of Directors Meet and Greet
Thank you to those who attended the December Meet and Greet!
These Meet and Greet opportunities with the Board of Directors will be held the 3rd Tuesday every other month.
Meet and Greets are an informal time to stop by to say hello and have a treat!
The next Meet and Greet will be Tuesday February 17th at 6:30 pm to 7:00 pm in the main office, we hope you will stop by!
North Pool Update
Management is continuing to partner with the Board of Directors and professional business partners, to work towards the reopening of the North Pool in 2026.
Important Safety Update
The community has been made aware that there had been an incident involving a resident brandishing a gun towards an individual on December 4th. We want to inform you, in general terms, about what occurred and how we are responding.
Law enforcement responded immediately to a call of an individual brandishing a firearm in the hallways and is handling the investigation. There are no reports of any individual being physically harmed in this incident. Once we have all the relevant facts and official reports, the Board and Management will be consulting with the Association’s legal counsel to determine appropriate next steps in accordance with our governing documents and applicable law.
This is a law enforcement matter, and we are not able to share specific details. However, we want to be very clear, that threats, intimidation, harassment, and any form of violence have no place at Aix La Chapelle. Everyone has the right to feel safe in their home and in our common areas.
With this report notification to the community, several other owners have since come forward to discuss their concerns regarding other unrelated events. We feel it is very important that residents review the additional information below.
In addition to taking all standard safety and security measures for yourself, your home, and your belongings (lock your door, vehicles, etc.), we encourage the following additional safety measures:
-Consider using doorbell cameras or similar devices (installation area may not extend into common area walls).
-Do not confront suspicious individuals in the parking lot, hallways, or common areas. If you see something concerning, call 911 first, and then notify management when it is safe to do so.
Additional note that our community has an active Neighborhood Watch program and is always ready to welcome new volunteers. If this is something you would be interested in, please reach out to management to find out more.
payment information
Owner Payment Information
HOA fee payments must be made in any of the approved and established payment methods below.
Any payment made after the 10th of the month due will be charged a 10 percent late fee (up to $25).
Payment Methods:
- Online portal payment option (preferred) *$2.49 fee
- Office door mail slot delivery of paper check (please include all owner information and unit number) *no fee
- Mail to the main office (instructions below) *no fee
- Any delivery of payment directly to the association financial institution including direct bank deposits or any other unapproved method will be charged a processing fee of $25.00, as this is outside of the standard methods in place and requires a separate tracking process that costs the association.
If you elect to make your payment in the main office by utilizing the main office door mail slot, or by mail, please use the information below:
Main Office-Aix La Chapelle Condominiums
2220 Murray-Holladay Rd.
Holladay, UT 84117
Make check or money order to:
Aix La Chapelle Condominiums (Include unit number)
Note: Any owner that has sold their unit but was already established with automatic HOA fee payments in the portal, is responsible to cancel future automatic payments with their financial institution.
Website Navigation
Informational tabs for Day-to-Day Living, Newsletter, FAQs, Emergency Information, Water Shut Off, and Association contact information is readily available and publicly accessible. There are also tabs specific to owners only. To access these tabs, owners will need a one-time sign in to access those pages.
How it works- When you select a secured association tab for owners for the first time, you will choose the option to request access to the secured areas of the website, and will be prompted through the log in. The process is simple, requiring a one-time password set up. If you do not receive a log in link, please email manager@aixlacondo.com for expedited access.
We appreciate your understanding as we work responsibly and with transparency to enhance our community's information and data security.
Note: Requests for updated access may also be placed in the office door mail slot.