This official newsletter is your source for accurate information. We encourage you to visit all tabs within this website, as the Newsletter is not intended to include all information in this one, single section. Here you will find brief highlights and some updates as needed. Please direct any question regarding the website or its contents to manager@aixlacondo.com or boardofdirectors@aixlacondo.com we are happy to help. We are solution oriented and value your feedback and encourage you to reach out directly. We are here to help!
Paper copies of the Newsletter are distributed only to residents who do not have digital capability (upon request to management) The Newsletter is updated weekly, as needed. Website last updated 12/10/2024.
Aix La Chapelle is NOT affiliated with any other meeting groups, sub-committees or social media such as Facebook, LinkedIn, Nextdoor etc.
Over the next few months, the Board and management team will be providing several contractors with the opportunity to offer owners bulk discount rates for the replacement of your individual HVAC system, windows and shower enclosures.
The various contractors will offer their services at a bulk discount rate to individual owners, and they will be scheduling a date in the office to be available to owners for questions and quotes.
As soon as the contractor dates are scheduled for their time slots in the office lobby, owners will be made aware of each opportunity.
HVAC info- November 20th from 5:30 to 7:00pm main office lobby
Shower Enclosure- TBD in January
Window Replacement- TBD
Note that this is simply an opportunity to connect owners who wish to make upgrades, with a qualified contractor to receive the best pricing they can offer.
IMPORTANT HVAC INFO-PLEASE READ: For those owners who have expressed interest in replacing their condo HVAC unit (fan coil unit), we ask that you do not put a down payment or pay for an HVAC unit, or sign a contract for replacement at this time.
We are reviewing details and additional options, and will update you as soon as more information is available.
Communication will be sent out with times/dates for several quick pop up gatherings in the main office lobby to discuss additional options. Thank you!
OPEN HOUSE UPDATE: Thank you to those who attended the Central Plant open house to see the new boiler system last week!
If you were unable to attend, but would like the opportunity to see the system firsthand, please reach out to the management team.
Tuesday 11/12 5:00 pm meet at the Central Plant
Thursday 11/14 5:30 pm meet at the Central Plant
The Board of Directors and management team, invites all owners to an open house in the Central Plant, where you will see the new boiler system at work, and have the opportunity to ask any questions you may have regarding the new system.
For efficiency we ask that you attend the time block for your condo section as listed below.
Saturday, November 9th
• Units 1-187 at 10 am
• Units 201-331 at 12 pm
• Units 400s at 2 pm
We look forward to seeing you there! Meet at the Central Plant
Project Update Details
The HVAC Boiler Replacement Project is now complete (this is specific to the heating system for our community as a whole). Heat is flowing to all units through the Association's new, updated HVAC boiler (heating) system in the Central Plant.
Phase 1-Removal of old boiler system (this is complete).
Phase 2-Installation of new boilers and it's components (this is complete).
Phase 3-Installation of system pumps (this is complete)
Phase 4 (final phase)-Connections of new boiler (heating) system to existing pipe system and all final connections. This is complete, including the initial heating system start up.
The A/C system is a completely separate system from the HVAC boiler (heating) system. The A/C system is able to operate during the warmer/summer months when the boiler (heating) system is not in use. The two separate systems are unable to operate at the same time, due to the two pipe system throughout the entire community.
Note that when the summer season winds down, and cooler temperatures move into our area, the central AC system shuts down when outside temperatures are below 75 degrees. This type of set up protects the system by disengaging a short cycle option.
Please also note that the A/C will be available for use intermittently during the final phase of the HVAC boiler system replacement project early/mid October. Final phase details listed above.
Update as of October 17th- the A/C system has been shut down for the fall/winter season
Please join the Board of Directors as they host an information gathering meeting for the possible implementation of a Community Watch program within our community.
One of our local police officers will be presenting information on the available resources, and what would be needed to create a Community Watch program.
More information will be provided to the community after the meeting, giving the opportunity for review and further discussion and/or questions.
This will be held at the main office lobby area on October 16th at 6:30 pm.
NOTE: this meeting is complete and volunteer opportunities with the Neighborhood Watch Program will be posted right here on the website in the near future!
New speed limit signage has been installed throughout the parking lot and drives. Please remember to adhere to the 5 MPH limit and always be mindful of safety for our community and all residents.
Thank you to the many residents who attended the Ice Cream Social! This was an enjoyable event and a well received opportunity to enjoy visiting with our fellow neighbors, and the Board of Directors. Thanks for continuing to make our community a great place to live and enjoy!
Additional 'meet and greets' will be posted here on the website, so please continue to visit the website regularly.
The HVAC Boiler Replacement Project is well underway!
Phase 1-Removal of old boiler system (this is complete).
Phase 2-Installation of new boilers and it's components (this is complete).
Phase 3-Installation of system pumps (this is complete)
Phase 4 (final phase)-Connections of new boiler system to existing pipe system and all final connections. This will be followed by the boiler system initial start up.
This final phase is crucial to ensure that all components function seamlessly and meet specifications.
The anticipated date for HVAC boiler system activation to provide heating to all units is early October.
The Board of Directors and management team will be hosting a Central Plant open house in mid/late October, so that owners have a chance to see the new system.
As of July 16th the AC is functioning at 100 percent and chilled air is flowing fully through the system.
If your unit is not feeling the chilled air, we recommend you have your fan coil unit inspected/serviced by someone familiar with our fan coil unit system.
Note that when the summer season winds down, and cooler temperatures move into our area, the central AC system shuts down when outside temperatures are below 75 degrees. This type of set up protects the system by disengaging a short cycle option.
Management team will be conducting a community onsite spring walkthrough with the Board of Directors to review and provide an update on many of the approved projects throughout the community. Owners are welcome to attend and learn about some of the recently completed projects, as well as approved projects that are currently in process, and future projects that are in the queue.
Some of the projects include:
The date, time and where to meet for this walk through, will be posted right here in the website as soon as details become available.
A Rocky Mountain Power planned power interruption is scheduled for Tuesday, July 16th, 2024.
This outage may affect your unit. Please plan accordingly. For more information, please contact Rocky Mountain Power 1-888-221-7070
The North pool is closed for the season as of September 3rd.
The South pool will remain open through September 8th.
Important Pool Season Reminders
No smoking or vaping
No pets
No glass or alcohol
No more than 2 guests per unit
Ages under 18 years must be accompanied by an adult
Owner/Renter must be present with guests while at the pool or in the pool area
Pools are for community members and are not for private parties or gatherings
Pool hours 9am-10pm, no exceptions
Note that violations are subject to fines and may result in loss of pool privileges for the season. .
Help keep our grounds beautiful and your pets happy and healthy!
Fireworks are prohibited on Aix La Chapelle property.
The parking lot restriping is scheduled to begin in August. Areas of the parking lot that were impacted by the winter salting/snowplowing the past two seasons, will be restriped as part of ongoing maintenance.
Residents in affected areas will receive advance notification to relocate their vehicles before the striping begins.
Parking numbers will also be added to the new east carport and the new parking elevated number posts in the center/open areas. Update- these parking numbers have now been installed.
We are happy to let you know that we have far exceeded the required number of votes (quorum) needed to complete the election process, and the annual meeting has been appropriately adjourned according to schedule.
Election results are complete and the elected candidates are:
Wendy Bueno
Alex Emery
Kathryn Jennings
Appointment accepted-Richard Baxter
Note that election results and other highlights, will also be sent to all owners via email Wednesday and will be made available in the 'downloads' section of the website.
Thank you for your participation! Your involvement continues to ensure transparency and accountability, strengthening the commitment of the Board of Directors to represent the mutual interests of members.
Dumpster Update- Extended through the morning of June 24th
As part of the Board of Directors initiative for the balcony and community spring clean up, management has arranged to temporarily provide a community dumpster for our owners to utilize as part of that effort.
The dumpster has been placed near the south end of the parking lot and will be available starting June 14th through Thursday June 20th.
Note that the dumpster is not for contractor use, and is for the use of our residents only.
Bike Spring Clean up: Extended through the morning of June 24th
On those same days (June 14th-20th), it is the annual bike clean up. If you have a bike parked outside, please attach one of the orange tags to the bike handlebars and ensure it is parked in one of the designated bike parking areas, and parked within the bike rack (not the railings).
The orange tags are pinned to your building bulletin boards for this purpose. Bikes that are not tagged will be discarded.
Thanks for your help in keeping our community beautiful!
The North pool is open as of May 30th.
The South pool is open as of June 5th.
Important Pool Season Reminders
No smoking or vaping
No pets
No glass or alcohol
No more than 2 guests per unit
Ages under 18 years must be accompanied by an adult
Owner/Renter must be present with guests while at the pool or in the pool area
Pools are for community members and are not for private parties or gatherings
Pool hours 9am-10pm, no exceptions
Note that violations are subject to fines and may result in loss of pool privileges for the season.
Thank you to everyone who participated in the management gatherings this month! Several board members were also present at each area visit to get to know the owners of each section and address the specific questions and concerns of those areas.
A comprehensive summary of the discussion points from each section will be sent to the entire community via a text blast coming up this summer.
We greatly appreciate all the thoughtful feedback we have received from the residents and for taking time out of your day to join in these visits.
The AC is functioning at 100 percent and chilled air is flowing fully through the system.
If your unit is not feeling the chilled air, we recommend you have your fan coil unit inspected/serviced by someone familiar with our fan coil unit system.
Thank you to the many owners who participated in the HVAC Boiler Replacement Project meetings that were held throughout April, and also the special meeting on May 2nd.
The Board of Directors has now approved the one time special assessment for the Boiler Replacement Project. The project will now begin moving forward.
Detailed information has been uploaded to this website (downloads tab) and has been sent to all owners. Project updates will be provided on this website as the project moves along.
The one time special assessment amount for each owner will be added to your regular payment portal in the amount of a one time special assessment fee of $2,350 per owner (per unit). The assessment amount may be paid through your regular payment portal in multiple payments or in one payment. Payment for the special assessment is due by July 5th 2024.
The special assessment fee may also be paid via check or money order if you prefer not to pay via the portal to avoid any service fees.
Please continue to make your regular monthly HOA payment.
Reach out to management if you have any questions or concerns regarding the payment.
The Workshop meetings for the HVAC Boiler Replacement Project are now complete. Thank you to the many owners who attended these workshop meetings and participated with their feedback and questions.
In the meetings, owners were shown the full scope of this project, and provided with information on costs and timeframe. This was a valuable opportunity for all involved to engage in meaningful discussion about the project.
As mentioned in each meeting, within the next two weeks, the Board of Directors will be making the final details of the decision to move forward with the project, and will be providing all owners with the details of the special assessment amounts and timeframe. You will receive an informative letter and the information will also be posted right here on the website.
When you receive the information, please reach out with any questions you may have. We are here to provide the information you need and to ensure all of your questions are answered.
The Special Meetings are a series of important Workshop meetings to provide information regarding the replacement of the boiler system, costs and the special assessment.
These Workshops will be hosted by management and the board and will take place at the Central Plant. During the Workshops we will discuss the process, costs of the project $601,600 and special assessment costs per unit owner.
Your attendance at these Workshops is important as we delve into this necessary project for our community. We encourage you to attend so that we may answer your questions.
If you are unable to attend one of the meetings, please note that an email will be sent out to the community with the information you need to know.
Please sign up for one of the scheduled workshops Special Meeting below by using the portal email or portal text, so that we can ensure your spot at the meeting time that is convenient for you (there is a maximum of 20 people per meeting).
Special Meet at the Central Plant building at the time you are registered for:
April 12th 10:00 am
April 13th noon
April 15th noon
April 16th 11:00 am
April 18th 2:00 pm
April 19th 5:00 pm
April 20th 10:00 am
April 22nd 6:00 pm
April 23rd Noon
April 24th Noon
April 26, Noon
Assessments for common expenses of emergencies which cannot be paid from the assessments for reoccurring expenses shall be made only after notice of the need thereafter to the unit owners concerned. After such notice, and upon approval in writing of more than (1/2) one-half of such unit owners concerned, the assessment shall become effective, and it shall be due after thirty (30) days' notice thereof in such manner as the board of directors of the association may require.
Now that Spring is in full swing, it is a great time to do a few check-ups in your condo. These are just a few ways to help keep your unit in top shape.
Help keep our grounds beautiful and your pets happy and healthy!
The laundry room garbage bins have all been replaced. Please be sure to take any empty large plastic laundry soap bottles to the recycle dumpster located in the south west or south east parking lot. This will help greatly in keeping the laundry room garbage bins tidy, so that they aren't filled up quickly with just one empty bottle.
The lighting restoration project and the entry column project, are each currently in Phase 2.
The work for both of these projects will be continuing throughout this year until complete.
With these two projects you will see a continuation of upgraded exterior lighting on the buildings and in the parking areas, as well as the building entry column replacements.
June update: that all lighting fixtures have been replaced and the finish work will continue though out the year.
Please review the Board of Director's tab for the monthly fee increase letter to all owners. If you have any questions, please contact management.
Management has been working with mechanical contractors and engineers to evaluate the community HVAC-boiler system. The HVAC- boiler system is well past its lifespan, and it is important to plan now for the future with regard to this critical component. Updates will be provided in the 'Projects' tab as more information becomes available.
The 2024 meeting calendar/information is available in the meetings tab.
(Posted on January 3, 2024)
Information regarding the 2024 election process will be made available to all owners June 2024
As we begin this year, the 2024 goals will be part of the early stages of Phase 2 of the 10 Year vision.
As we move out of Phase 1 (repair, restore and rectify), we will be well on our way with Phase 2, namely to 'Maintain-Preserve-Replace' the key functions of the Association. Updates regarding the progress of this phase will be made available here on the website, so please continue to check back here throughout this year, so that you have the information right at your fingertips.
Enhancements to the communication system will continue and your feedback via an upcoming communication survey, will be an important part of closing any communication gaps. More information will be made available regarding the survey late Spring.
Additionally, this year brings the emphasis to increase the financial savings and reserves for the financial security of the association and its infrastructure long term.
With the holiday season in full swing, many residents enjoy decorating for the winter holidays! It certainly brings a nice sense of community and warmth this time of year. Please remember that individual/personal holiday decor should not extend out into any of the common areas and be removed within one week after New Years Day.
Please review the Board of Director's tab for the monthly fee increase letter to all owners. If you have any questions, please contact management.
The Board of Directors encouraged all owners to join them for a central plant tour that was hosted by management, over the past several months. This tour showcased one of the community's pivotal areas of function, as well as provided detailed information on how funds have been utilized over the past four years. This has been a great opportunity to ask any questions.
The Central Plant tours have now concluded, but please feel free to continue to reach out with any questions via the portal or manager@aixlacondo.com
There were 21 tours scheduled/ conducted since October! Thank you to those who took the time to join your neighbors with the Board of Directors and management, to see firsthand where your money goes with these critical projects, and ask any questions. This has been a very valuable experience for all involved!
Below is the list of topics that were covered in this important tour:
The Board of Directors will continue to offer a series of 'Meet and Greet' Townhall meetings opportunities throughout the upcoming year.
Upcoming dates for 2024 will be posted here on the website.
Thank you to those who joined the Board of Directors and management for some treats and spent time visiting together with the Board of Directors, management and fellow neighbors!
In pursuit of transparency and sound financial management, the Board of Directors has decided to conduct a comprehensive financial audit in 2024. This audit will encompass a thorough examination of our financial statements, records, and processes to ensure accuracy, compliance, and the integrity of our financial reporting.
The aim of this audit is to:
To facilitate this process, we will be engaging a reputable auditing firm with expertise in our industry. Their team of experienced professionals will work closely with our accountant and management to ensure a smooth and efficient audit.
We believe that this proactive approach will not only enhance the trust and confidence of the association members but also enable us to identify areas for improvement and strengthen our financial management practices.
Reminder: Management tows vehicles that are in violation with association parking lot rules. Resident parking only in assigned spaces. Maximum of 2 vehicles per unit-one (1) reserved spot, and one (1) guest spot that is first come-first serve, as there are not enough guest parking spots to accommodate all units. Please visit the 'Parking' tab for details, and reach out to management with any questions you may have regarding parking.
With winter weather now here, the possibility of snow and ice is always a factor. Please be aware of any potential ice-buildup in common areas and use caution.
When snow has begun to accumulate, every effort will be made to salt walkways/remove snow within 1 hour after the snow has ceased falling. In case of a storm, ending between the hours of 5 pm and 6 am, the snow shall be cleared by 8 am in the morning following the storm. Holladay City Ordinance-Code 14.32.100 (summary and model) Please remember!
Call office if you notice areas that need attention. Heavy snow storms and winds have potential to cause power outages to some or all of our buildings. In case of a power outage, please direct all calls to Rocky Mountain Power 888-221-7070.
As inclement weather increases with the changing season, we want to provide an update regarding the rain gutter replacement project.
Rain gutter replacement/repairs of critical areas throughout the rain gutter system will continue as necessary. Areas of less concern will also be addressed but are second priority in the project.
The finish goal of the project is to completely replace and upgrade the existing rain gutter system with a system of greater capacity that is more suited for building design and needs.
Management is continuing to finalize that final and largest step of the project, while staying in alignment with the budget.
Updates will be provided when the total replacement is approved and scheduled.
The heating/cooling system has been switched over to heat for the fall/winter season. If you have questions please reach out to management.
This month all of the fire extinguishers that are located in the common areas have received their annual inspection. Upgrades were made as needed.
Continuation of maintenance items including:
In pursuit of transparency and sound financial management, the Board of Directors has decided to conduct a comprehensive financial audit in 2024. This audit will encompass a thorough examination of our financial statements, records, and processes to ensure accuracy, compliance, and the integrity of our financial reporting.
The aim of this audit is to:
To facilitate this process, we will be engaging a reputable auditing firm with expertise in our industry. Their team of experienced professionals will work closely with our accountant and management to ensure a smooth and efficient audit.
We believe that this proactive approach will not only enhance the trust and confidence of the association members but also enable us to identify areas for improvement and strengthen our financial management practices.
Please review the Board of Director's tab for the monthly fee increase letter to all owners. If you have any questions, please contact management.
The Board of Directors will be offering a series of 'Meet and Greet' Townhall meetings opportunities this fall. We hope you will stop by to say hello and have a treat!
The first date was held on Thursday October 12th 6-7 pm at the main office.
The next dates will be as follows:
There will be additional dates added to this rolling calendar and those dates will be posted here, so keep checking back so that you are able to attend one or more of these!
Management and Board invites all interested owners to join them for a central plant tour. This tour aims to showcase one of the community's pivotal areas and shed light on how funds have been utilized over the past four years.
To accommodate everyone's schedules, these tours will be held at various times over the next few weeks, providing multiple opportunities for owners to visit the central plant tour.
If you're interested in joining one of the scheduled tours, please contact management to sign up, as we can accommodate a maximum of 10 residents per tour manager@aixlacondo.com
Please meet at the central plant entrance at the time you signed up for-
Central Plant Tour Dates:
Review:
Additional Information on Plant Tour:
For those owners unable to make the Management Tour of the plant, the Board of Directors will be conducting a separate tour for those owners. Email manager if you'd like to join the Board of Directors' tour of the plant to give all owners the same opportunity for this tour.
Update: The heating/cooling system has been switched over to heat for the fall/winter season. If you have questions please reach out to management.
We are moving into the second phase of the prioritized community projects which include the replacement of the most critical roofs in the community. The roof replacement in the northwest end of the complex is now complete. The next roof replacement is in the queue, and any needed updates for that will be provided as the date approaches. If you have questions or concerns, please contact management.
The installation of the remaining two new freestanding carport replacements/upgrades is now complete. Next, the carport numbers will be installed in Spring 2024.
(Phase one of the carport replacements was completed in 2021)
There have been many projects that the board and management have been working on for the past several years.
What does this mean for our community owners:
Many residents spent time this summer enjoying the sunshine and splashing at the South pool this season! The pool was officially closed for the season following Labor Day weekend.
Reminder: The manager will be towing vehicles, without notice, that are in violation with our parking lot rules. Please visit the we Parking Tab.
Reminder: It is each owner's responsibility to have routine inspections to maintain and/or service their personal HVAC unit . This will help to minimize any potential issues with your plumbing and HVAC system.
Please check your HVAC unit for any condensation (moisture on pipes of the fan coil unit). At this time of year, the combination of heat and humidity will increase potential for condensation on/near the HVAC fan coil units. This could potentially cause an overflow of moisture that could cause water damage to your or neighbor's unit. If you notice excessive moisture on your HVAC system area, please contact an HVAC technician for an inspection.
It is critical to confirm that any HVAC technicians you choose to use for service, are very familiar with this type of HVAC system (fan coil units), and that they contact management prior to any adjustments, or repairs.
As mentioned in July, owners will be receiving descriptive financial reports from the past 3 years. This process now has started, and the first few of these reports have now been shared to the portal in the owner 'shared documents' and the website. The reports are being presented separately by category, over a period of 2 months, followed by a final summary report.
We look forward to your feedback as you view this information, in a user friendly, easy to read data visualization format. As always, please reach out with any questions you may have, we are happy to help!
The community received a text from management on July 29th alerting residents that there have been several recent activities involving theft in the community. This involved bicycle parts, vehicle parts and items in several storage areas. Bikes have been the greatest target of theft in the community over the past 2 years, with theft of the tires, bicycle seats, and other accessories.
In the event of any theft occurrence, the affected resident should follow the steps below:
1-Notify the police to file a report.
2-Notify management via the portal so that we may include the event in our statistics and identify any trends.
There are important measures that residents can implement to help deter theft activity such as:
Remove valuables from visibility in areas that are more vulnerable, such as vehicles.
Some owners have installed a doorbell camera.
Ensure any bike in the bike rack is either brought in at night, or tightly secured with one or more high quality anti-theft bike locks.
The Board of Directors partnered with management and other professionals throughout the past several years to begin the process of evaluating and implementing the viable and sustainable options for our community to help enhance theft deterrents in the common areas.
Although there are additional valuable deterrent possibilities such as cameras, signage etc, to consider, the first steps had to be the restoration of the long dormant lighting in the community (courtyard lights and parking lot areas, carports etc), and the total re-key and re-issue of the common area keys which included the storage areas.
With those important upgrades/changes, the theft in the community has declined significantly over the past several years, but the Board will continue to discuss any additional sustainable options within the budget for this ongoing topic.
The Board and management take this matter very seriously and will provide updates, as conversations with local law enforcement, and security professionals continue to evolve.
Message from the Board of Directors:
Dear Owners,
We hope you have had a chance to enjoy the South pool this summer. The South pool opened for the season on Memorial weekend and has seen a fair amount of activity for our residents looking to enjoy a summer splash!
As mentioned earlier this year, we will continue to update you on the North pool and the needed repairs to open it safely to residents once again. We look forward to this and are sure many of you do as well.
Both the North and South pool, have been going through many mechanical upgrades for the past 3 years, including the North pool boiler that was replaced last year (2022).
The decision to keep the North pool closed was not easy, but we have ensured that management has maintained the South pool as another great option for our residents, while the North pool repairs are completed.
The South pool has been kept in excellent working condition for the enjoyment and safety of the residents.
The repairs needed for the North pool must be taken care of and replacing/upgrading the mechanical components was the critical first step, which is now complete.
The final items that need to be addressed include the pool leak that has been increasing over many years. This leak will be repaired, along with the plaster repaint, replacement of damaged waterline tiles, bullnose coping, and replacement of the deck seal expanding joints. Once these repairs are complete, the North pool will be scheduled to reopen at the beginning of the 2024 season.
The Board continues to strive to complete critical infrastructure projects, while building the savings of the association. This can be a challenge at times with limited funds, however we are in a great position for the future with additional projects and increased savings.
Sincerely, Board of Directors
The Board of Directors reviewed the voting results, and at the Annual Meeting 8/15/23 voted to accept the election process as being complete. William Morris has been elected to the Board of Directors and we are looking forward to his further involvement in this role in the community.
The 2023 Annual Meeting is complete. Minutes from the meeting will be shared to owners in the shared documents portal, and will be found on the website downloads tab, after approval at the next meeting.
Below are some highlights from the meeting:
William Morris appointed to the Board of Directors
Financial condition of the Association reported
June meeting minutes were approved and will be shared to owner portal
Review of upcoming Board tasks and projects including:
Review of several focus item policies, which will be sent to owners over the next few months during the review process as reminders
Budget planning for 2024 continues
New master insurance policy will be shared with owners in September
Balcony compliance review during the month of August
Community theft- additional theft deterrent methods under review (potential options- new community key fobs, cameras etc)
Upcoming schedule of Central Plant tours to be announced this fall. Multiple dates will be available for owners to take a tour of the Central Plant and review the major projects within, that are now complete.
Pop Up visits with the Board of Directors coming soon! Owners will receive a text letting them know when these quick visit opportunities are available. This will begin in September, and continue through the end of the year. We are looking forward to meeting with, and getting to know owners in the community better.
Owner Summer Text Blast-
The final text from the Summer Text Blast is complete, but you can visit the Text Blast tab right here on the website where we have posted the same information for anyone who may have missed out! You will find basic, but important information on how the association is run. This includes the long-term vision, role of the Board, finances, infrastructure, and communication.
THANK YOU to those who responded to the final text feed back survey! We had fantastic interactions with owners throughout this process, and we hope you found it to be a valuable experience.
Results of the survey will be made available as soon the final report is prepared.
There was also a text sent out this month, to ensure owners know their many communication options for any questions or concerns, so that we may assist as needed. We encourage you to use these communication tools, they are here for you to use!
Reminder that all fireworks are prohibited on Aix La Chapelle property.
Additionally, Holladay City has prohibited the discharge of personal fireworks within city limits through October 15, 2023.
The South pool opened for the season on the first weekend of June (this was previously posted) and will remain open through Labor Day weekend.
Note that the North Pool and surrounding deck area will be opening at a later date, due to needed repairs to a leak in the pool. Please review the Pool Update letter from the Board of Directors above, and note that any updates regarding the North pool will be posted here on the website. If you have any questions about this please reach out, so that we can answer your questions!
The Spring bike clean up project is complete. There is a new additional bike rack in the North courtyard bike area. Thanks to all who participated in the clean up, to help open up additional slots for bikes.
Unit 400 updates:
The carport will be installed end of summer season. If you have any questions, please contact management.
With the Spring Season fully upon us, management completed the process of switching the HVAC system from heat to air conditioning. The switchover process will typically take several days to weeks to complete due to, inspections, start up services, mechanical replacements and updates to the system.
We understand that the Heat/AC system switchover each Fall and Spring, is a very sensitive issue for some residents. It is very common to receive in the same day, several requests for the AC system to be turned on, and then receive a resident complaint for the timing of the turning on/turning off those systems. Everyone has a different comfort level and unfortunately our HVAC system does not accommodate for both systems simultaneously. There are many factors involved in determining the timing of the switchover, including budget for gas, temperature trends, availability of service contractors etc.
We thank you for your understanding, and want to assure residents, that we will always do our best to to provide the solution that makes sense for all of the factors involved.
The state has experienced unprecedented, record breaking snowfall this winter, and there is the potential for flooding in some areas of the state. Management is monitoring the common areas here at Aix La Chapelle, and is taking any pro-active measures as needed, in an effort to help minimize any damage to those areas, and will continue to do so, if it is determined that Holladay is an area of potential flooding.
Owners are responsible for their individual units, and it is highly recommended that owners review their condominium insurance coverage annually with their insurance agent, to confirm that appropriate coverage is in place for their individual unit. (Master policy information for the Association is available in the downloads tab of the website, and available upon request). manager@aixlacondo.com or the portal service request (portal preferred).
Aix La Chapelle does not provide emergency services. Residents must familiarize themselves with the information card on their building's bulletin board, for basic information regarding gas leaks, power outages etc.
Please be aware of emergency services for this area.
It is recommended that residents keep a 72-hour emergency kit for natural disasters (earthquake, power outage, flooding, etc.)
Please visit the Projects tab, for an update regarding budget/projects, due to the unprecedented winter snow fall we have experienced.
The carport will be installed end of summer season. If you have any questions, please contact management. We are working with contractor for a definite date for installment.
All building common area carpets will be thoroughly cleaned and are being prioritized according to the greatest need areas being cleaned first. If you notice a spill or area of urgent need as the process is moving along, please notify the office. The process is continuing over the next several months.
Aix La Chapelle does not provide emergency services. Residents must familiarize themselves with the information card on their building's bulletin board, for basic information regarding gas leaks, power outages etc.
Please be aware of emergency services for this area.
It is recommended that residents keep a 72-hour emergency kit for natural disasters (earthquake, power outage, etc.)
2022-23 winter season has brought heavier snow levels to the community. With limited parking area, snow will affect several guest and assigned parking areas. Residents may need to park in a guest spot if the snow plow has affected your assigned parking spot.
Vehicles will be towed if it is blocking garbage bins and other service areas for extended time, There is limited space for all resident vehicles, garbage bins, service vehicles, delivery trucks, etc. Please use best judgement when parking your vehicle.
Carport update:
the carport will be delayed due to other critical projects in the community.
Roof:
Building 1 will have a new roof installed in the next few months.
Any questions, please contact management.
There are two dog stations in the south dog park, one dog station in the north parking lot area and
one on the east side. Be sure to utilize the dog stations to avoid getting a fine for leaving dog waste in
common areas.
As per our CCRs, all dogs must be leashed when in common areas, regardless of size.
Dog size limit is 20 LBS unless they have been grandfathered in by the board.
Fall season power washing of common areas will continue throughout November. Please keep windows closed and move your vehicle to an unaffected guest parking spot if you would like to avoid water spray near your vehicle during this process.
Thank you to all owners who participated in the Owner Survey! The Board of Directors will be reviewing the surveys that were submitted and will share a summary of the results with the community in December. We are looking forward to sharing the survey results, as well as sharing the feedback provided. As always, feel free to reach out to management with any questions.
Aix La Chapelle does not provide emergency services. Residents must familiarize themselves with the information card on their building's bulletin board, for basic information regarding gas leaks, power outages etc.
Please be aware of emergency services for this area.
It is recommended that residents keep a 72-hour emergency kit for natural disasters (earthquake, power outage, etc.)
Management is currently working to address the west side balconies pigeon issue. Owners should not attempt to use any control methods that are not approved or installed by management. Please contact management if you are experiencing the pigeon issue on your balcony. Visit the 'Community' tab for additional information.
Note that only the approved, highest available grade bird netting for this purpose will be used by management-other netting poses a danger to pets and other wildlife. Contact management for details, as we strive to address maintaining/lowering the numbers in a humane manner.
As we move into the end of year holiday season, please remember that personal holiday decorations must not extend beyond your personal front door.
If an owner wishes to complete radon testing and/or install a radon mitigation system for their individual unit, this is owner responsibility. Radon has been detected in varying levels within units in the community, and many owners have opted to install a radon mitigation system for their unit. Please contact management if you have questions.
Dear Condominium Owners ,
As mentioned in the previous Fall update, the Board of Directors would like to provide you with a re-cap of this year so far, as well as provide a summary of our financial health.
Financial Health
The Board of Directors in partnership with management and our professional partners, has been working to ensure the financial health of our community is strong and can meet community
needs both now and in the future. This is the most import role of the Board.
The financial system utilized, is very secure to protect the Association funds, such as, needing the approval of the Association to access our reserve account. Every invoice and payment MUST be
approved by the Board and is then handled solely by our accountant with full transparency.
The Board has made a concerted effort to invest on the aging infrastructure water system and other structural upgrades.
2022 Annual Meeting
The Annual Meeting was held July 2022. Topics covered:
Financial and budget review, budget approval vote, insurance information, legal update, completed and upcoming project update, election information, Q & A open forum.
Projects
Do you have questions about what are some of the upcoming projects that are in the queue? There is a constantly updated project queue that is prioritized according to need. Completed projects, ongoing projects and upcoming projects are listed in the website on the ‘Projects’ tab.
Looking Ahead
As we begin the process of establishing next year’s budget, owners were invited to email the 2 most important projects that they would like to see accomplished in the coming year. Thank you to the owners who responded with their suggestions and ideas. The Board will review and include the suggested projects in the planning discussions for the upcoming year.
In summary, we are happy to report that our Association is investing on projects to update the water system structural integrity of the community. The infrastructure is being maintained and improved, additional projects are being planned and we look forward to continuing in this positive direction.
Aix La Chapelle Board of Directors
The process of switching the HVAC system from air conditioning to heat is now complete. The boilers have been serviced and inspected prior to the switchover.
The Heat/AC system is a touchy issue for many owners, and it is very common to receive in the same day both a thank you and then a complaint for the timing of the turning on/turning off those systems. Everyone has a different comfort level and unfortunately our HVAC system does not accommodate for both systems simultaneously.
Management is currently working to address the west side balconies pigeon issue. Owners should not attempt to use any control methods that are not approved or installed by management. Please contact management if you are experiencing the pigeon issue on your balcony. Visit the 'Community' tab for additional information.
Note that only the approved, highest available grade bird netting for this purpose will be used by management-other netting poses a danger to pets and other wildlife. Contact management for details, as we strive to address maintaining/lowering the numbers in a humane manner.
Thank you to all owners who participated in the Owner Survey! The Board of Directors will be reviewing the surveys that were submitted and will share a summary of the results with the community in December. We are looking forward to sharing the survey results, as well as sharing the feedback provided. As always, feel free to reach out to management with any questions.
The fitness room is open year round. If you notice anything that needs attention (spills, etc.) please notify management.
The pools will be closing for the season- effective the afternoon of September 18th.
There are two dog stations in the south dog park, one dog station in the north parking lot area and
one on the east side. Be sure to utilize the dog stations to avoid getting a fine for leaving dog waste in
common areas.
As per our CCRs, all dogs must be leashed when in common areas, regardless of size.
Dog size limit is 20 LBS unless they have been grandfathered in by the board.
WE TOW- please advise your guests where to park in Guest Parking only. Note that Aix La Chapelle does not profit from towing in any way.
Carpet cleaning for common areas has begun. All building common area carpets will be thoroughly cleaned and will be prioritized according to the greatest need areas being cleaned first. If you notice a spill or area of urgent need as the process is moving along, please notify the office. The process will be taking place over the next several months.
Aix La Chapelle does not provide emergency services. Residents must familiarize themselves with the information card on their building's bulletin board, for basic information regarding gas leaks, power outages etc.
Please be aware of emergency services for this area.
It is recommended that residents keep a 72-hour kit for natural disasters (earthquake etc.)
If you have any questions regarding the carports, please contact management. Date is not set for carport installation.
There are two dog stations in the south dog park, one dog station in the north parking lot area and
one on the east side. Be sure to utilize the dog stations to avoid getting a fine for leaving dog waste in
common areas.
As per our CCRs, all dogs must be leashed when in common areas, regardless of size.
Dog size limit is 20 lbs unless they have been grandfathered in by the board.
Carpet cleaning for common areas has begun. All building common area carpets will be thoroughly cleaned and will be prioritized according to the greatest need areas being cleaned first. If you notice a spill or area of urgent need as the process is moving along, please notify the office. The process will be taking place over the next several months.
Management is currently working to address the west side balconies pigeon issue. Owners should not attempt to use any control methods that are not approved or installed by management. Please contact management if you are experiencing the pigeon issue on your balcony. Visit the 'Community' tab for additional information.
Note that only the approved, highest available grade bird netting for this purpose will be used by management-other netting poses a danger to pets and other wildlife. Contact management for details, as we strive to address maintaining/lowering the numbers in a humane manner.
No fireworks allowed in the Aix La Chapelle Community. It is a safety issue for the residents of our community.
North and south pools are open for the season. Due to popular owner request in combination with the September heat wave, the pools will remain open for an extended period of time this season.
Please follow all pool rules to maintain pools open through the season.
The fitness room is open year round. If you notice anything that needs attention (spills, etc.) please notify management.
The new washers and dryer installation for each building is complete. All apps have been installed for the machines, and the machines will accept quarters as well.
Reminder, washer/dryers are not permitted in individual units.
Please be sure personal items are secured inside your assigned storage locker. Any items inside
common storage areas, but not inside your assigned storage locker are subject to disposal without notice. Note: Aix La Chapelle is not responsible for items inside assigned storage lockers.
Please remember to instruct all package senders to deliver directly to your door, as the office does not deliver any packages. Aix La Chapelle is not responsible for misdirected packages.
Please remember to instruct your guests where to park. Vehicles in violation are subject to towing without notice.
Annual Meeting July 20, 2022 5:30 - 6:00 pm via Zoom. (agenda format)
HOA fees are due the 1st of each month. Payments made after the 10th day will be
charged a $25.00 late fee. Payments should be made through the online portal
(may be delivered to the office door mail slot if necessary).
Please check Association Meeting tab and shared documents for more information.
Upcoming Board Meetings July 20, 2022.
Board of Directors meeting information:
Topic: Board of Director's Meeting- Agenda
1. Financials
2. Present the 2022 budget
3. Insurance $50,000 deductible
4. Carport update
5. Plumbing update
6. Project updates
7. Board position and election results
North pool is closed due to mechanical problems. Supplies have been ordered and will open once the pool supplies have been replaced and chemicals are safe.
South pool is open for the season. Please follow all pool rules to maintain pools open through the season.
The fitness room is open year round. If you notice anything that needs attention (spills, etc.) please notify management.
In the spirit of continuous improvement, please submit all questions or concerns to the online portal in order to receive the correct answers, and community best practices. The Board and Management do not participate on social media platforms.
Community washers and dryers will be replacing the old machines with the new machines starting April 27.
Pot hole repairs will begin on April 28th and 29th. Striping parking lot will begin the following week.
Dear Owners,
We know that your questions of association living are important to you, and we would like to ensure that you receive what you need. We have worked hard to ensure that all information for common questions and daily living is made available on the website with specific tabs by topic, as well as a Newsletter that is reviewed and updated weekly.
If there is a question or concern you have, that is not addressed on the website, please submit your question in writing to manager@aixlacondo.com. Although we ask that you allow 48 hours for a response, we have found that a response is typically sent within a 30-minute window.
If there is a question or concern that cannot be answered by management, your question will be forwarded to the Board of Directors for review.
We can’t assist in a question or concern if we aren’t made aware of it, so we encourage you to reach out and we thank you in advance!
We are a primarily digital office. If you need assistance with a question or concern, please call the office (801)278-3113 or send a request through the owner portal or email manager@aixlacondo.com. Reminder, questions/concerns will be forwarded to the Board of Directors as necessary.
Information addressing recent questions/concerns for your review
Annual Meeting
The Annual Meeting is not an open forum for owners but is the time to conduct the business of the Association per governing documents. This is the most effective model when coupled with the communication method described above. In an effort to provide you with accurate information, we always request that questions or concerns be submitted prior to the meeting so that they can be included in the agenda, as we follow an agenda format.
HOA Fees
The current board and management partnered to not raise the HOA fees for 3 years in a row, which was unprecedented. We ensured there were no special assessments to owners which were common in the past as well. This year, in keeping up with the economy it was necessary to raise the fees, but we voted to go with the minimum of 3 percent rather than the standard 5 percent that owners at Aix La Chapelle had become accustomed to in the past decades.
Pools
The South pool has been open this season on schedule, however the North pool had major mechanical failure upon start up this season. The supply chain shortage impacted the availability of the needed parts but those have been received and we anticipate the North pool will be opening within the next week! To date, some of the pool furniture has been replaced this season with several pieces at a time, as some were destroyed by sun rot and or vandalism.
Carport collapses
The North carport collapse was replaced shortly after the collapse, and is now a superior structure than the old, failed carport.
The South carport collapse is currently in the hands of legal and insurance for replacement and we are updated regularly by our agent. The Board understand this is important to the 12 affected owners and has been partnering with the previously mentioned professionals to try to expedite the replacement process. In consultation with engineers, it was determined that the small 3rd carport be removed.
Heating and AC
The Heat/AC system is a touchy issue for many owners, and it is very common to receive in the same day both a thank you and then a complaint for the timing of the turning on/turning off those systems. We are unable to ask management to set a date for the seasonal shut off/turn on of the heat or AC since it must be dictated by a general temperature trend which will vary year to year. The system switchover is not the simple flipping of a switch but takes several days to complete and once the switchover occurs it is complete for the season. Owners are notified several days prior to when the switchover process begins. Everyone has a different comfort level and unfortunately our HVAC system does not accommodate for both systems simultaneously.
Plumbing
The plumbing situation continues to be one of the priority projects for the community. Owners that have lived here from the beginning will tell you there have been plumbing issues since day one, including temperatures and pressure issues. The plumbing project with pipe replacement information is available on the website and continues on with great improvements to most affected buildings. Management is aware of each unit and building still affected and the work continues, which has put us in the best situation for plumbing functionality to date with more improvements to come. Management provides monthly updates to the board and the plumber recently presented the board an overview of work done, and work to still be done.
Other
Bar-B-Que units are prohibited due to liability.
Window cleaning is owner responsibility.
Some projects such interior hallway painting is lower in the project queue since we prioritize plumbing and infrastructure projects in the budget over smaller projects at this time. The projects tab of the website is helpful and encouraging for owners to see how much work has been completed in the past few years under new management.
We encourage you to view the website and management as your primary source for information, so that you are certain to receive correct information.
The Board of Directors will be sending all owners a survey requesting owner feedback and will provide those results within 60 days of receiving the results. Please watch for that survey email to come your way in September.
Thank you for all you do to make Aix La Chapelle a great place to live by utilizing open and honest communication for harmonious living, you are appreciated greatly!
Aix La Chapelle Board of Directors
We are currently working to complete all necessary steps with affected owners, insurance, legal etc, in order to have the collapsed carport replaced as soon as we can. It is anticipated that this could take several months or more, and want to assure you that we understand this is very important to you and will do all we can to expedite, but need to ensure all of the appropriate steps have been taken prior to be able to beginning construction of the new carport. Thank you for your understanding-
Dear Condominium Owners,
As The Board of Directors announced on November 2nd, 2022 an increase to monthly HOA fees and will be effective January 1st 2022. Next year’s budget includes the 3 percent HOA fee increase as previously announced. The HOA fees are based upon individual unit square footage and will vary according to unit size. The updated payment amount for each unit will be reflected in the online portal when you log in to make your January payment. As most of you are already aware, it is an HOA association standard, to increase HOA fees an average of 3 to 5percent annually in order to keep the balance of increasing reserves for future, and a continuation of accomplishing projects in the budget and maintaining infrastructure.
Your Board has worked very hard over the past 3 years to delay any increase to the HOA fees, as well as not impose any special assessments as were frequently implemented in the past.
Reminder: HOA monthly payments are due on the 1st of each month. A late fee of $25 will be added to account for late payments after the 10th of each month. After 90 days delinquent, all accounts are sent to collections.
Any questions regarding the information above should be directed to manager@aixlacondo.com
Thank you for continuing to make Aix la Chapelle a great place to live, you are appreciated!
Aix La Chapelle Board of Directors: Rick, Eric, William, Christoffer, Heather, Alex, and Wendy.
With winter weather, the possibility of snow and ice is always a factor. Please be aware of ice-build up in common areas and feel free to use the ice melt in buckets and shovels provided. Every effort will be made to remove snow within 1 hour after the snow has ceased falling. In case of a storm ending between the hours of 5 pm and 6 am, every effort shall be made to clear the snow by 8 am in the morning following the storm. Personal responsibility-please remember to use caution and be alert, wear appropriate footwear, adjust your pace, stay on designated paths and drive slowly in driveways.
The manager will be towing vehicles, without notice, that are in violation with our parking lot rules. Please visit the we Parking Tab.
Management will be working closely with city inspector, engineer, contractors, fund allocation, and attorney regarding the collapse of the carport in the 400 building. If there are any questions, please contact management.
If you have a satellite dish contract, please let the manager know. We are removing the satellite dishes off of the buildings. All satellite dishes must be on the roof. Please contact manager for any questions.
With winter weather, the possibility of snow and ice is always a factor. Please be aware of ice-build up in common areas and feel free to use the ice melt in buckets and shovels provided. Every effort will be made to remove snow within 1 hour after the snow has ceased falling. In case of a storm ending between the hours of 5 pm and 6 am, every effort shall be made to clear the snow by 8 am in the morning following the storm. Personal responsibility-please remember to use caution and be alert, wear appropriate footwear, adjust your pace, stay on designated paths and drive slowly in driveways.
Dear Condominium Owners,
The Board of Directors has begun preparing the finances for the 2022 annual budget which will be effective January 1st 2022.
The first step in this process is to review the current HOA fee income and the anticipated annual expenses to maintain the aging infrastructure and common areas.
As most of you are already aware, it is an HOA association standard, to increase HOA fees an average of 3 to 5 percent annually in order to keep the balance of increasing reserves for future, and a continuation of accomplishing projects in the budget.
Your Board has worked very hard over the past 3 years to delay any increase to the HOA fees, as well as not impose any special assessments as were frequently implemented in the past.
After reviewing the budget and infrastructure/project needs for 2022, the HOA fees will increase the minimum amount of 3 percent. The increase will be effective January 1st 2022 and the online portal will reflect this new monthly payment amount prior to the January 1st payment due date.
HOA fees are based upon square footage and vary by unit size. This will be an average fee increase of $6.82 monthly (some will be lower and some slightly higher, not exceeding $11.25).
Any questions regarding the information above should be directed to manager@aixlacondo.com
Thank you for continuing to make Aix la Chapelle a great place to live, you are appreciated!
Aix La Chapelle Board of Directors
Rick, Eric, William, Christoffer, Heather, Alex, and Wendy
Copyright © 2024 Helmuth Naumann - COPYRIGHT DISCLAIMER- This site uses copyright materials protected by Fair Use guidelines in Section 107 of the Copyright Act. All rights reserved to the copyright owner.