2220 E Murray Holladay Rd. Main Office, Holladay, Utah 84117, United States
Aix La Chapelle Management Team
Association Manager
Helmuth Naumann, PCAM is the on-site Community Association Manager. Mr. Naumann is an internationally certified and accredited Community Association Manager, CMCA, AMS , and PCAM, as well as a licensed general engineering and building contractor with multiple related degrees and is certified with many other association management related entities, CAMICB , CAI, and HOA Leader.
Mr. Naumann has achieved the highest level of certification available by the Community Association Institute, the Professional Community Association Manger (PCAM) certification. This certification ensures the community association, will receive the highest level of service and industry knowledge. The PCAM designation is widely considered to be the highest professional recognition that managers who specialize in community association management can attain internationally.
The association manager is the Master Meter Operator of the association registered and certified through the Federal Pipeline and Hazardous Materials Safety Administration and works closely with the Utah Pipeline Safety Division to monitor compliance and safety regulations for our association.
The focus of management is to carry out policies set by the board, manage the association’s daily operations, support the Board of Directors and residents by providing the information and resources they need to make informed decisions and maintain a well-functioning community association ,head project planning and management by monitoring contractors’ performance , fiscal responsibility and ensure the budget and projects are in alignment, work with owners regarding CC&R compliance, collect HOA dues among many other daily, weekly, monthly, annual operations and setting long-term plans for the association. The role of the association manager is to achieve the objectives of the association (i.e. purpose of the association, the goals, and vision set by the Board of Directors).
Helmuth Naumann holds undergraduate degrees in Building Construction and Construction Management, and B.S. in Technology Management. He is currently pursuing a Master's in Business Administration with a focus on Finance and Project Management.
Helmuth is a Member of the Community Associations Institute (CAI), Utah Chapter (UCCAI), and a member of HOA Leader management organization to stay informed on industry trends, advocacy and representation, access resources, networking, education, and professional development.
Being a modern 'digital office' allows for 'management on the move'- being able to multi-task communication and project management simultaneously.
All service requests and questions should be directed to the Association Manager through the portal for review or sent to manager@aixlacondo.com (portal preferred). Requests or questions are forwarded to the Board of Directors as necessary, or upon request. We are solution oriented and want to hear from you!
Why Experience Matters
The current association manager of Aix La Chapelle has been working with the association- boots on the ground, since 2017. Having a tenured and experienced HOA manager that has been onsite throughout every type of scenario, brings numerous advantages to the association and its members. Advantages include but are not limited to- utilizing an in-depth, hands on knowledge of our aging infrastructure, collaborating with multiple boards, and the relationships that have been built with residents , and local authorities. The long standing relationships that have been built with vendors leads us to cost savings and high-quality, reliable services for the community. Tenured managers keep detailed records of maintenance and repair activities, which aids in planning for future maintenance needs and provides a reference for warranty claims.
Experience adds to the understanding of the unique needs of our association, having seen firsthand where the association has been with its variety of past challenges, and thereby understanding the areas of focus and targeted long-term strategic planning for the future, ensuring sustainability for our association.
Continuous Improvement For The Association Leadership
Association management requires continuous learning and professional development. Regular training and education keeps the management team updated on industry best practices, legal requirements, and emerging trends thereby, enabling them to perform management duties more effectively. Continuous education exposes managers to new technologies and innovative practices, allowing them to implement these efficient methods and cost-effective management tools within their specific association.
Investing in the continuous education of the Board of Directors and management with focused, association specific subject matter, is a valuable strategy for ensuring the success and sustainability of the association.
Professional Partners
The Board of Directors in partnership with our Association Manager, collaborates with our professional partners to keep the association running smoothly and within budget for the year.
Those professional partnerships have grown into close working relationships which include but are not limited to those below. We are happy to consider them members of our team as a whole, with their specialties and credentials assisting in our positive trajectory forward for the association!
Association attorney
Accounting firm
Contractors for HVAC, plumbing, electrical and structural engineers
Grounds management contractors
Salt Lake County Health Department
State of Utah Pool Inspector
Water Quality and Hazardous Waste Bureau
Utah Pipeline Safety
Chemical contractors for HVAC central system
10 Year Vision
The Board of Directors in partnership with our association manager and professional business partners, began in 2018 to work diligently to implement a 10-year plan for the overall improvement, security, safety, and financial stability of the community.
In a strong balance of long needed repairs/improvements coupled with financial savings, we are moving forward into Phase 2 in a meaningful way and towards the goals of the 10-year plan with proven results.
Phase 1: Repair/restore/rectify
Phase 2: Maintain/preserve/replace
Phase 3: Additional/continual beautification and enhancements ( new carpets in common areas, iron works etc)
Organizational Structure
Aix La Chapelle Organizational Structure
Aix La Chapelle organizational structure is the framework by which communication and business is coordinated and conducted within the association. This structure clarifies each role, defines all reporting relationships, and establishes how the community’s business, communication and work will be executed within the boundaries of authority of the governing documents.
The board's primary responsibility is to develop and approve policies that guide the association's operations overall. This is in partnership with the professional partners that support the goals, values, and purpose of the association.
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